Introducing call transcriptions for recorded calls. With call transcriptions, users can now maintain accurate records of all conversations, aiding in documentation and compliance requirements.
Automatic Transcriptions:
Transcriptions will be automatically generated for all outbound and inbound recorded calls, saving you time and effort.
Easy Activation:
Location administrators can enable call transcription conveniently under advanced settings in the voice calls tab, streamlining the setup process.
Enhanced Visibility:
Transcriptions will be seamlessly integrated into the conversation page, providing easy access and reference to call content.
How will this help?
Efficient Documentation:
With automatic transcriptions, you can maintain accurate records of all conversations without manual effort, improving documentation and compliance.
Convenient Review:
Easily review call content without the need to listen to entire recordings, enhancing accessibility and efficiency.
How It Works:
Navigate to the Settings > Phone Numbers
Go to Advanced Settings > Voice Calls
Enable Call Transcription
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article