How it Works?
Now, you can effortlessly view your calendar, appointments and confirmation emails in your default user timezone, providing a more convenient and efficient experience for users across different locations.
Imagine your business is in New York, USA (Eastern Standard Time - EST). User A is in Paris, France (Central European Time - CET), and User B is in California, USA (Pacific Standard Time - PST).
With the default user timezone set to CET for User A, they see all appointments in Central European Time, while User B views appointments in PST. This eliminates the need for manual conversion, letting users check appointments directly in their own timezone.
Note: On the Calendar View and Appointment List, you can now identify the timezone you are currently viewing in.
Calendar View
Appointment List
Setting Your Timezone
To set your timezone:
- Navigate to Settings > My Profile.
- Scroll to User Availability and set your timezone.
Ensuring Accurate Availability:
If Your User Timezone is Set to Your Actual Location:
- Simply input your usual availability, e.g., 9 am to 5 pm.
If Your User Timezone is Set to a Different Location (for Viewing Appointments):
- Manually adjust your availability to match the selected timezone. For example, if your current location is in the UK (GMT +00:00), but you want to operate in New York (GMT -05:00), ensure to adjust your availability accordingly to align with the New York timezone.
Note: These changes are applicable only in the Calendar Module: Calendar View, Appointment List, Confirmation Emails.
To be implemented for:
Appointments under Contacts, Conversations and Opportunities
FAQ
Q: I want to see appointments in the business timezone. What do I do?
A: To view appointments in the business timezone, set your user timezone to match the business timezone. For example, User A can set their timezone as EST to view appointments in the New York timezone.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article