System Activity Tracking & Calendar Oversight

Audit Logs serve as a comprehensive record of all actions within your system, playing a crucial role in monitoring changes, maintaining data accuracy, and facilitating troubleshooting. As for Calendars, they not only offer insight into scheduled appointments but also track modifications, ensuring transparency among team members and preventing any missed appointments or lost information.

How Does It Function?

To access Calendar details, begin by navigating to the Audit Logs section of your system. This area houses a complete log of activities performed within your CRM. To narrow down the logs to Calendar-related actions, use the Module filter and select "Calendars."

You can further refine the search results by filtering based on the user or type of action. Simply open the drop-down menu and choose the desired user or action type.

If you need to focus on actions related to a specific calendar, go to Calendar Settings and copy the Calendar ID.

Once you have the Calendar ID, enter it into the search bar. The Audit Logs will then display only the entries related to that particular calendar.

Recovering Deleted Calendars

Accidentally deleted a calendar? No need to worry. Within the Audit Logs, you have the option to recover deleted calendars, including their associated appointments. To do this, click the three-dot icon next to the relevant log entry and select "Restore."

With this knowledge, you are well-equipped to manage Calendar Audit Logs, ensuring your data is secure, team accountability is maintained, and all calendar-related information is properly monitored and preserved.

?Key Considerations

• When restoring a calendar, appointments deleted within approximately 30 minutes of the calendar's deletion will also be restored. Appointments deleted outside this timeframe cannot be recovered.

• Audit logs are stored for up to 60 days, so be sure to restore any deleted calendars within this period to avoid losing important data.