Overview of Common Error Codes and Solutions in Social Planner for Facebook, Instagram, LinkedIn, and Google My Business (GMB)

Modified on Thu, 12 Sep at 11:41 AM

This guide explores common error codes experienced when using Social Planner for managing social media accounts across Facebook, Instagram, LinkedIn, and Google My Business (GMB). It also outlines effective troubleshooting steps for each error.

Facebook Error Codes and Fixes

OAuthException (Codes 102, 109, 463, 467): The token for your social account has expired. Reconnect the account to resolve this issue.

Codes 1, 2, "Unexpected Error": This is a temporary glitch. Refresh your browser and try again shortly.

Code 3: The token is either expired or lacks the required permissions to post. Reconnect an account that has proper posting permissions.

Code 10: The LeadConnector app is missing. Add the app to your Facebook Page or Group to resolve this.

Codes 200-299: Posting permissions are missing. Reconnect with an account that has the appropriate rights.

Code 368: The post content violates Facebook’s community guidelines.

Code 506: Duplicate posts are restricted within a 12-hour window.

Code 1609005: The post contains an invalid link.

Codes 459, 460, 464: A user verification issue. Make sure LeadConnector is connected to your page/group.

Code 492: Either posting permissions are insufficient, or the token is expired. Reconnect the account to fix this.

"Temporary Block": Facebook has temporarily restricted posting. Wait for the block to be lifted before attempting to post again.

Instagram Error Codes and Fixes

Codes 400-2207003: File upload timeout. Reduce the file size and try again.

Codes 400-2207001, 2207053: An undefined issue that typically resolves on its own.

Code 400-2207051: The post violates Instagram’s community standards.

Code 400-2207042: The daily post limit has been reached.

Code 400-2207006: The Instagram Business Account token is expired or invalid. Reconnect the account.

Code 400-2207050: The account is restricted. Ensure that it is set as a Business Account.

Code 400-2207028: Carousel posts require between 2 and 10 images or videos.

Code 400-2207040: The post has exceeded the maximum allowed tags (30). Reduce the number of tags.

Code 400-2207005: Posting permissions are insufficient. Reconnect the account with the proper permissions.

LinkedIn Error Codes and Fixes

Codes 400, 403: The LinkedIn token has either expired or is invalid. Reconnect the LinkedIn account.

Codes 404, 500, 504: These are typically temporary errors and resolve automatically.

Code 422: Duplicate content was detected, or a required field is missing. Alternatively, the post content may be too large.

Code 400: The account lacks the required posting permissions. Reconnect with a properly authorized account.

Code 409: Temporary issue. Refresh the page and try again later.

Google My Business (GMB) Error Codes and Fixes

MISSING_VALUE, INVALID_VALUE: A necessary value is missing. Complete your Google Business Profile setup and reconnect the account.

VALUE_OUTSIDE_ALLOWED_RANGE: The post exceeds the character limit. Reduce the word count.

OPERATION_EXECUTION_ERROR, EXPIRED_VALUE: The token for the account has expired. Reconnect the account.

PHOTO_FETCH_FAILED, PHOTO_UPLOAD_FAILED: There was an issue with uploading media. Retry the upload.

OPERATION_UNSUPPORTED_UNDER_ACCOUNT_CONDITION: This operation isn't supported for the current account settings.

LOCATION_DISABLED_FOR_LOCAL_POST_API: The Local Post API is disabled, often for business chains.

This comprehensive guide should help you identify and resolve common errors encountered while using Social Planner for managing social media posts across multiple platforms.