Resolving Issues with Google My Business (GMB) Publishing

In this comprehensive guide, we will walk you through solutions to common challenges you may face when publishing content on Google My Business (GMB).

Key Factors for Successful GMB Posting

Optimizing Image Formats and Dimensions

Images are a critical component for driving engagement on platforms like GMB. To ensure your images display correctly, follow these essential guidelines:

• Use images in either JPG or PNG format.

• Image file sizes should fall between 10 KB and 5 MB.

• The minimum resolution requirement is 250x250 pixels.

• Always make sure the image is directly related to your product or business to maintain relevance.

Confirming Your GMB Location Verification

Before you're able to publish a post on GMB, it's important that your business location is verified. Once you've added your business details to GMB, double-check the verification status of your location. This can be done by accessing either the "Manage location" or "Social Planner" section, where you’ll see if your location is marked as "verified" or "unverified."

Posting Restrictions for Businesses with Multiple Locations

Businesses with more than 10 locations may face restrictions when attempting to post content. Google My Business imposes a limitation that prevents posting through the API for businesses with over 10 locations. If you encounter the error message, “This location belongs to a chain. The Local Post API is disabled for this location,” it’s due to this restriction.

To address this, ensure that your posting efforts are limited to brands with fewer than 10 locations when performing integration. This will allow you to publish content without issue.

By following these steps, you can avoid common obstacles and publish content effectively on Google My Business.