When a lead submits a form via TikTok, your workflow can be automatically triggered using the TikTok Form Submitted feature. To ensure the data from these submissions is properly integrated into your CRM, first, verify that the TikTok fields are mapped in your CRM settings. Navigate to the Integrations section under Settings and choose TikTok Fields Mapping to synchronize the information collected through the lead forms with your CRM system.
To initiate your workflow setup, click on Add New Workflow Trigger and choose TikTok Form Submitted as your trigger.
Filtering by Specific Forms
If you're managing multiple lead forms on TikTok and need to target a specific form for your workflow trigger, use the In Form filter. Access this by clicking on All Filters and selecting In Form from the dropdown list. This allows you to specify which lead form should initiate the workflow.
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