iCloud Integration

Modified on Sat, 26 Oct at 7:47 AM

Overview

Before diving into the details of iCloud integration, it's essential to note a few key points:

The iCloud Calendar integration is specifically designed for Round Robin, Collective, Class Booking, and Service Calendar. Two-way event syncs are possible with iCloud integration: events created in the platform can sync to iCloud, and events created in iCloud can sync to the platform.

iCloud Integration is not supported for Simple Calendars

Data Flow: Platform to iCloud

When events are created in the platform and synced to iCloud:

Any changes made in the platform will be reflected in the connected iCloud calendar for the user.
Any changes made in iCloud calendar will be reflected in the platform calendar (excluding event deletions).

This ensures that events created or modified in the app are seamlessly pushed to your iCloud calendar, and vice versa.

Note: If an event is deleted in iCloud calendar, it is not updated on the platform calendar. This is a limitation with iCloud integration. Blocked-off slots created in the platform calendar will not sync to iCloud.

Data Flow: iCloud to Platform

When events are created in iCloud and pushed to the platform:

Any changes made in iCloud calendar will be reflected in the platform calendar.
Any changes made in the platform calendar will be reflected in iCloud.

For example, if you create an appointment in iCloud, such as "Pick John from school," it will also be synced and shown in the platform calendar, and any subsequent changes made in iCloud will be mirrored in the platform calendar application.

Important Information specifically for iCloud Integration

Contact creation from iCloud events to the platform is not supported, meaning that all the events coming in from iCloud will be treated as Blocked Slots and not appointments.
If a Blocked Slot is created in the platform calendar for a user, that would not sync to the iCloud Calendar.
Integration with a subscription calendar is not possible. This means that the platform cannot connect to iCloud calendars you have subscribed to via URL (usually public calendars).