Maximizing Communication Efficiency: Understanding Invoicing, CC, BCC, and Their Benefits

Modified on Thu, 5 Sep at 7:51 PM

Why CC and BCC Fields Are Essential for Business Invoicing


  • Enhanced Communication with Stakeholders

Including CC and BCC recipients in your invoice communications ensures all key players are kept informed, leading to better teamwork and decision-making. This approach creates smoother interaction and coordination among all parties involved.

  • Simplifying Invoice Management

Using the CC and BCC features in invoices improves organization and reduces manual workload. It helps streamline the invoicing process, minimizing errors while saving time and increasing efficiency.

  • Strengthening Client Relations

Applying CC and BCC in invoices contributes to a more professional and attentive service. By ensuring all relevant contacts receive the necessary information, your business showcases attention to detail, fostering trust and long-term client partnerships.


How to Effectively Use CC & BCC in Invoice Creation


Navigating to the Invoice Creation Page

  1. Open the payments section, accessible via the left-side menu.

  2. From the top menu, click on the invoices tab.

  3. Select the “+New” button, then choose to create a new invoice.

Create a New Invoice


Completing and Dispatching the Invoice

  1. Enter all the necessary invoice information.

  2. Once you’ve completed the invoice, click "Send" to dispatch it.

Send the Invoice


Including CC/BCC Recipients in the Invoice

Upon sending the invoice, you can add contacts via CC or BCC. If the recipient has additional email addresses stored, you can select these secondary emails for inclusion.

Using these fields effectively ensures everyone, from project managers to accountants, stays informed and involved in the invoicing process.

Add CC/BCC


Frequently Asked Questions and Troubleshooting

Q: Why aren’t secondary email options showing up?
A: Make sure the contact’s secondary emails are correctly set up in their profile. If issues continue, contact technical support for assistance.

Q: Can multiple email addresses be added to CC and BCC?
A: Yes, you can add more than one recipient in both fields to keep various stakeholders informed.

Q: Is there a limit on how many addresses I can include in CC/BCC?
A: Although there is no strict limit, it’s best to only add essential contacts to maintain clear communication without overwhelming recipients.

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