The Google My Business (GMB) Chat widget serves as a direct communication tool between you and your clients, representing your business on your Google Business Page. Adding a profile picture can give your business a more personal touch. This guide will walk you through the process of uploading a profile picture for your GMB Chat widget using your CRM system.
Steps to Update Your Profile Picture
Access the Integrations Menu Start by navigating to the Integrations section within your CRM’s Settings tab.
Modify Your Google Business Profile Settings Locate your Google Business Profile and click on the Change Settings option.
Choose and Upload a New Profile Image Within the settings menu, scroll down to find the Profile Image section. Click the Choose File button, which will open your device’s file explorer, allowing you to select the desired image for your profile.
Submit the Update Request After uploading your image, click on the Update button. This action will send a request to Google's support team for approval, which typically takes between 24 to 48 hours.
Verify the Updated Profile Image Once the update is processed, visit your business listing on Google to confirm the new profile image. Your GMB Chat widget now has a friendly face, enhancing the user experience for your clients!
By following these simple steps, you can personalize your GMB Chat widget, making your business more approachable and engaging to customers.
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