How to Turn Off Google Organic Booking

Modified on Wed, 28 Aug at 8:25 PM

Why It's Beneficial

Before we dive into the process, it's important to understand the advantages of this feature:

Greater Autonomy: Control whether your services are available for booking through Google My Business, giving you the power to manage your online bookings according to your preferences.
Selective Visibility: Customize how your services appear online by choosing specific channels for discovery. Turning off Google Organic Booking lets you guide clients to your preferred booking platforms.
Avoid Unwanted Reservations: By limiting where your services can be booked, you reduce the chances of receiving reservations from unwanted sources, ensuring that your bookings align with your business goals.

Steps to Disable Google Organic Booking

Access CRM Settings: Start by logging into your CRM account and navigating to the settings menu.
Go to Calendar Settings: Within the settings, locate the 'Calendars' option and select 'Connection'. This will lead you to the 'Account Connections' section.
Modify Organic Booking Settings: In the 'Account Connections' section, find the "Organic Booking Redirect" setting. Enable this option, complete the necessary fields, and click 'upload' to disable Google Organic Booking for your selected services.

Key Requirements

This feature is available for businesses in the US across various sectors, with certain exceptions.
A verified Google Business Profile is required. Ensure your profile is properly set up and verified.

Completing the Process

Visit your Google My Business page and click "Book Online." You can then select any calendar created in your CRM, which will appear under the services tab on Google, minus the direct booking option.

Real-World Application

Consider you own a boutique spa and want clients to book through your website so they can review service descriptions and policies first. By turning off Google Organic Booking, you guide potential clients to your preferred booking platform, ensuring they are fully informed before making an appointment.

Troubleshooting and Common Questions

Q: What if I decide to turn Google Organic Booking back on? A: You can easily reactivate the feature by following the same steps and toggling the setting off.

Q: Is it possible to hide specific services on Google My Business? A: Currently, this feature applies to all services globally. For more detailed control, manage your services directly through your Google Business Profile.