Communities

Communities offer a modern approach to online group interactions, enabling engagement, collaboration, and focused discussions through both public and private groups. These groups provide flexible management tools, advanced user filters, and privacy settings to create an organized and secure environment. Whether fostering broad discussions in public groups or ensuring confidentiality in private groups, communities are designed to enhance user interaction and collaboration.

Key Benefits of Groups

• Group Management Flexibility: Soft delete and restore groups to manage community spaces without permanent deletion.

• Enhanced Member Search: Effortlessly search and access member profiles from the View Members page.

• Privacy Settings: Control the visibility of phone numbers and email addresses to maintain user privacy.

• Advanced User Filters: Filter users by status and roles for streamlined group management.

• Security Update: Email addresses are now hidden on the View Members page to enhance privacy.

Private Groups: An Exclusive Space

Private groups offer a controlled environment where only authorized members can participate in discussions and view content. Admins and group owners can convert regular groups into private ones, making them ideal for focused or confidential collaborations.

Roles within Private Groups:

• Owner: The group creator with supreme authority, responsible for assigning admins and contributors.

• Admin: Assigned by the owner, admins can also manage users by assigning them as admins or contributors.

• Contributor: A member who actively participates in the group without administrative privileges.

Public Groups

Public groups are open to all members and are centered around specific interests, topics, or industries. These groups allow for broad, focused discussions and collaboration. Admins have the flexibility to soft delete and restore groups as needed.

How to Join a Group

1. Set up a Custom Domain: Navigate to the “Community Settings” under the Membership category to configure your custom domain.

2. Create a Group: Go to the Group section in the Membership Category and click “Create Group” to begin. Customize the group by adding:

   • Group name

   • Description

   • URL

   • Branding elements (colors, favicon, logos, cover images)

   • Promotional links

   • Visibility settings for phone numbers and email addresses

3. Save: Click the Save button to finalize the group creation.

How Members Join and Get Approved

• Joining a Group: Members navigate to the group URL and click 'Request' to join. Once requested, the button changes to 'Requested'. Upon approval, they receive an email confirmation with magic links for easy access.

• Approval Process: Admins and owners manage requests, sending approval emails with magic links for group access.

Public vs. Private Groups

• Public to Private: Convert public groups to private at any time, restricting content to current members.

• Private to Public: Convert private groups to public, automatically accepting pending members and notifying them of the change.

Toggling Group Types

Admins and owners can toggle between public and private group types by navigating to the group settings:

• Path: Specific Group > Settings > Group Settings > Group Type

• Action: Select the desired group type and decide on the group's visibility to non-members.

By leveraging these features, you can create a vibrant and secure community that supports both broad engagement and private, focused discussions.