Error Notifications in workflows

Modified on Thu, 17 Oct at 3:38 AM

What's new

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Users will now receive emails and have a dedicated section to view workflows that contain errors.


New Workflow Settings Section: A new "Workflow Settings" option is available. Clicking this will take users to a settings page where they can configure email notifications.


"Needs Review" Tab: A new tab on the workflows list page called "Needs Review" displays all workflows containing an error.


Automated Error Notifications: An email will automatically be sent to sub-account admins whenever there is an error in a workflow.


Error Acknowledgment: A new button in execution logs allows users to acknowledge that they have viewed the errors.


What Actions Are Covered in Phase 1?

  • Webhook & Custom webhooks
  • Premium actions: Slack, Array, Custom code, ChatGPT, Google Sheets
  • Facebook: Add to custom audience, Remove from custom audience, Conversion API, Messenger, Interactive Messenger
  • Instagram: Instagram DM, Interactive Messenger


How to Use?

  • Click on "Workflow Settings" to set up emails for receiving notifications.
  • Use the "Needs Review" tab in workflows to view a list of workflows with errors.WF list page
  • Click on any item to navigate to the execution logs.
  • Mark errors as read to acknowledge them.exec logs - before


Points to Be Noted:

  • By default, notifications will be turned off.
  • Email recipients can be added or removed as needed.
  • Users will receive an email immediately when an error occurs in a workflow.
  • The "Review it" button on the email will take the user to the Needs Review tab.
  • Users will receive only one email every 24 hours. A subsequent email will be sent if new errors are detected after this 24-hour window.
    Email



How to Disable Notifications?


Simply go to Workflow Settings and turn off the toggle. This will stop users from receiving any error notification emails.






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