The transfer won't give you a list of contacts. The idea is that an agent is on a call with the customer already and he wants to transfer the call to his colleague.
So, for both transfers, we are showing the users and the forwarding numbers from Settings -> Team management.
If you only have one User:
It won't show a list of contacts (these need to be dialled); it shows the users like the test here:
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article