Automatically Merge Facebook Messenger Contacts With Lead Ad Contacts

Modified on Fri, 11 Oct at 4:44 AM

By default, incoming Facebook Messages will create a new contact in the software based on the name, which will be a duplicate contact if that person has already completed a Lead Ad Form. 


By toggling ON the "Merge Facebook Contacts By Name" setting in Settings - Company Settings, however, you can automatically merge incoming FB Messenger contacts with the existing contact.

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