How to Add a Domain and Verify DNS Record

This guide will help you add and verify your email domain.

Verifying your domain is really important before you start sending emails. It is recommended for everyone to do this to track opens and clicks, stop spam, and ensure only you and your team can send emails from your domain.

Step 1: Add Your Domain

Once you are in your account, click on Settings > Email Services > Dedicated Domain and IP > + Add Domain. 

Enter the domain you want to use in the “Enter domain name” field, then click "Add & Verify."

Please note: We recommend using a subdomain for better email deliverability.

Step 2: Verify Your Domain
Here are two options for you: Connect through your DNS provider or set up manually. 

Option 1: Connect Your Domain (Auto Configure DNS)
This is the easiest method to verify and authenticate your domain. It uses the built-in connection with many top DNS providers to automatically set up DNS records. This way, you can verify and authenticate your domain in just one simple process.

Click “Continue” on the next modal. 

The system will detect your DNS provider and then guide you directly to their platform.

Note: The "Configure Domain" option may not be compatible with all DNS providers. If the system is unable to identify your provider, the records will be shown in a modal window. Click here to manually add the DNS records.

The example below shows the DNS provider as Cloudflare. To move forward, you will need to have the credentials to log into your DNS provider.

Click “Authorize domain” on the next modal.

Log in to your DNS provider. This will look slightly different for each provider. In this example, it’s Cloudflare. The login method will also be slightly different for each DNS provider.

The DNS provider may ask you to enter a confirmation code emailed or texted to you.

Click “Authorize” on the Cloudflare page.

You will be redirected to the domain verification page.

Note: It might take anywhere from 1 to 10 minutes for DNS changes to spread across the internet. Typically, it happens faster, but don’t worry if it doesn’t happen right away.

DMARC: If you’ve already added the policy to your root domain, you can skip adding the DMARC record for the subdomain.

If everything is set correctly, you’ll see a Verified status like this:

Option 2: Set Up Manually
Once you've added the domain, if the system couldn’t identify your provider, the records will be displayed for you to view. 

Most DNS providers will typically require the following information to set up your DNS records:

Root domain example:

Sub-domain example:

If everything is set correctly, you’ll see a Verified status like this:

You will be redirected to the Dedicated Domain page where you can see the active status.

Note: After your domain is verified, issuing the SSL certificate may take between 1 to 10 minutes. 

Usually, it happens faster, but don’t worry if it doesn’t happen immediately.