Interactive Image Carousel in Email Builder

The interactive Image Carousel feature in the Email Builder offers a streamlined way to display several images within a single, elegant slider. This guide walks you through adding, customizing, and optimizing the Image Carousel to enhance your email engagement.

Accessing the Email Builder

1. Navigate to Marketing > Emails, then select the Campaigns or Templates section. 

2. Open any existing email campaign or template. 

Inserting the Image Carousel Element

• Simply drag and drop the Image Carousel element into your email template.

Modifying the Carousel

• Use the editing menu on the left to add or remove images as needed.
• You can also assign links to individual images for added interactivity.
  

Personalizing the Design

• Adjust the design elements such as navigation arrows, thumbnails, and more using the customization options in the edit menu. 
  

Client Compatibility Information

• Review the Information Section to understand how features like thumbnails and navigation arrows may behave in different email clients. This helps you make informed design choices. 

Frequently Asked Questions

• Q: What is the Image Carousel?
  A: It’s a versatile feature that lets you showcase multiple images in a rotating carousel inside your email.
  
• Q: How do I customize it?
  A: You can edit the appearance of the carousel, including arrows and thumbnails, using the options available in the left-side edit menu.
• Q: Are there limitations to how images are displayed?
  A: Yes, some elements like thumbnails or arrows might not appear in all email clients. Check the information section for compatibility details.

Troubleshooting Common Issues

Images Failing to Display

• Ensure that the image files are properly uploaded and are in formats supported by the platform.

• Verify that the email client supports the Image Carousel feature.

Carousel Not Working Correctly

• Double-check your customization settings and ensure no elements are conflicting.

• Test the email across multiple email clients to confirm that it functions as expected.

This guide helps you seamlessly incorporate the Image Carousel in your email templates, boosting interactivity and engagement.