Implementing Auto Responders for Forms and Surveys

The auto responder functionality is designed to send tailored messages to clients automatically when they submit forms or surveys. This feature provides immediate acknowledgment, making customers feel valued and maintaining their connection with your brand.

Key Advantages:

• Instant Client Interaction: Prompt replies reassure clients that their input has been received and appreciated.

• Simple Setup: The easy-to-use configuration requires minimal effort and avoids complicated workflows.

• Customizable & Efficient: Tailor your responses to align with your brand while ensuring a seamless communication process.

How to Configure Auto Responders

Setting up an auto responder is a quick and efficient way to improve your communication strategy. Follow these steps to activate this feature:

1. Access Forms/Surveys Section:

• From the left navigation menu, go to the 'Sites' section.
• In the upper menu, select 'Forms/Surveys.'

2. Create or Choose an Existing Form:

• Click 'Add Form' to build a new form or modify a pre-existing one using a template.

• After selecting or creating your form, click on the bell icon located on the top left panel.

3. Set Up the Autoresponder:

• Enable the "Auto Responder" toggle switch.

• Customize the email by entering details such as the subject line, reply-to address, and sender information.
• Save your configuration.

4. Test and Activate:

• Test your autoresponder by submitting a form yourself to ensure it functions as expected.

• Once you're happy with the setup, your form is ready to start collecting responses, and the auto responder will handle client engagement automatically.
  
  

Practical Applications

Auto responders can be utilized in various situations to enhance communication:

• Event Registration: Send confirmation and event details right after registration.

• Feedback Collection: Thank customers for their input as soon as they submit their feedback.

• Service Requests: Acknowledge inquiries immediately, setting the stage for further discussions.

Troubleshooting Tips

• Missing Auto Responses: Make sure the autoresponder is enabled and that all email details are correctly configured.

• Incorrect Email Content: Review the form fields and responder settings to ensure accuracy.

Common Questions

• Can each form have its own auto response? Yes, every form or survey can have unique auto response settings.

• Is there a limit to how many responses can be sent? No, the autoresponder will send replies to every submission without any limit.